Question 1

How do I get the full PDF of the catalog?

Accepted Answer

Please go to CONTACT US and indicate which catalog you would like to receive and we will send it via email.

Question 2

How do I order products?

Accepted Answer

Please select the product you want, then copy and paste the size and product number, and or part number into the area that says FILL ORDER HERE.

Question 3

Do you have social media accounts?

Accepted Answer

Yes we have instagram (symflowus) and youtube (symflowUS) where we post all our new products and tutorial videos.

Question 4

What does OEM offer?

Accepted Answer

Symflow supplies replacement parts and components across various industries and applications and incorporates them into products under your brand name. With our industry experience, cutting-edge technology, and innovative processes, we deliver precise OEM solutions. Working closely with our clients, we are committed to ensuring that Symflow products will meet or surpass the performance and specifications of the OEM.

Question 5

How does shipping work?

Accepted Answer

We provide various shipping options with flexible choices to fit all your needs for most OEM parts on the US market. Please send us an RFQ with the order quantity, and our superior service will start from there! 
2nd Day delivery, available for our selected long-term OEM partners
3-5 Days standard ground shipping available for our preferred long-term OEM partners
Express Air shipment 15 Days
Standard Air shipment 21 Days
Standard shipment 30 Days
Economy shipment 45 Days

Question 6

How can I stay up to date with Symflow’s latest information and products?

Accepted Answer

We publish blogs and weekly Linkedin posts to share our latest and greatest products. We also publish videos on our website via YouTube to further explain product features.

Question 7

How do I contact you with questions?

Accepted Answer

How do I contact you with questions?
Go to 
CONTACT US
 and fill out the 
General Request
 form with your questions. Be sure to mark the correct category. We will get back to you in a timely manner.

Question 8

What sizes do you have?

Accepted Answer

½” to 12” diameter pipe

Question 9

What materials do you use?

Accepted Answer

We use 4 grades 304/304L/316/316L.

Question 10

What is your maximum working pressure?

Accepted Answer

232 psi

Question 11

What is your maximum working temperature?

Accepted Answer

-40F to 392 F

Question 12

Does Sympipe meet standards?

Accepted Answer

Yes, we meet all ISO, ASME, GB/T, NPT ANSI and GMP standards

Question 13

Can Sympipe be used for Vacuum applications?

Accepted Answer

Yes, Sympipe can used in up to 20mbar/ 15 Torr applications.

Question 14

Is there a warranty?

Accepted Answer

Yes, Sympipe comes with a 10-year warranty.

Question 15

Is Sympipe environmentally friendly?

Accepted Answer

Yes, our product is 100% recyclable with a lifetime guarantee.

Question 16

How do your fittings work?

Accepted Answer

Sympipe uses quick compression connections, with bounded gaskets in a one-step, double sided compression fitting.

FAQ

Frequently Asked Questions