FAQ

Frequently Asked Questions

How do I order products?


Please select the product you want, then copy and paste the size and product number, and or part number into the area that says FILL ORDER HERE.




How do I get the full PDF of the catalog?


Please go to CONTACT US and indicate which catalog you would like to receive and we will send it via email.




Do you have social media accounts?


Yes we have instagram (symflowus) and youtube (symflowUS) where we post all our new products and tutorial videos.




What does OEM offer?


Symflow supplies replacement parts and components across various industries and applications and incorporates them into products under your brand name. With our industry experience, cutting-edge technology, and innovative processes, we deliver precise OEM solutions. Working closely with our clients, we are committed to ensuring that Symflow products will meet or surpass the performance and specifications of the OEM.




How does shipping work?


We provide various shipping options with flexible choices to fit all your needs for most OEM parts on the US market. Please send us an RFQ with the order quantity, and our superior service will start from there! 2nd Day delivery, available for our selected long-term OEM partners 3-5 Days standard ground shipping available for our preferred long-term OEM partners Express Air shipment 15 Days Standard Air shipment 21 Days Standard shipment 30 Days Economy shipment 45 Days




How can I stay up to date with Symflow’s latest information and products?


We publish blogs and weekly Linkedin posts to share our latest and greatest products. We also publish videos on our website via YouTube to further explain product features.




How do I contact you with questions?


How do I contact you with questions? Go to CONTACT US and fill out the General Request form with your questions. Be sure to mark the correct category. We will get back to you in a timely manner.




What sizes do you have?


½” to 12” diameter pipe




What materials do you use?


We use 4 grades 304/304L/316/316L.




What is your maximum working pressure?


232 psi




What is your maximum working temperature?


-40F to 392 F




Does Sympipe meet standards?


Yes, we meet all ISO, ASME, GB/T, NPT ANSI and GMP standards




Can Sympipe be used for Vacuum applications?


Yes, Sympipe can used in up to 20mbar/ 15 Torr applications.




Is there a warranty?


Yes, Sympipe comes with a 10-year warranty.




Is Sympipe environmentally friendly?


Yes, our product is 100% recyclable with a lifetime guarantee.




How do your fittings work?


Sympipe uses quick compression connections, with bounded gaskets in a one-step, double sided compression fitting.